1. INTRODUCTION

These Terms of Use ("Terms") govern access to and use of inovex.sa, all associated subdomains, customer portals, user accounts, mobile applications, communication forms, quotation request forms, electronic payment systems, referral programs, customer service channels, SMS services, email communications, social media channels, WhatsApp communications, chatbots, artificial intelligence systems, and any current or future digital, electronic, physical, automated, or communication channels operated, owned, managed, or made available by Inovent Express (Inovex).

2. LEGAL ENTITY INFORMATION

The Website is owned and operated by:

Legal Name (English): Inovent Express (Inovex)

Legal Name (Arabic): انوفنت اكسبرس (انوفكس)

Commercial Registration: 7011338626

VAT Registration Number: 300966002300003

Registered Address:

EDSA8912, 8912 Abu Bakr Al Siddiq, 3577, Al Manar District, Dammam 32273, Kingdom of Saudi Arabia.

For purposes of these Terms, the company shall be referred to as "Inovex".

3. ACCEPTANCE OF TERMS

By:

  • visiting the Website;
  • browsing any page;
  • creating an account;
  • accessing a customer portal;
  • requesting a quotation;
  • completing a contact form;
  • subscribing to newsletters or communications;
  • submitting information or documents;
  • making a payment;
  • communicating by email, telephone, WhatsApp, or any other channel;
  • interacting with any chatbot or artificial intelligence system; or
  • continuing to use any Inovex channel,

you acknowledge and agree to be bound by these Terms and any related legal notices, policies, or statements incorporated by reference.

Each access, communication, submission, or interaction constitutes independent evidence of acceptance of these Terms.

4. INFORMATIONAL NATURE OF CONTENT

All information, materials, content, communications, and resources made available through the Website or any Inovex channel are provided for:

  • informational purposes;
  • marketing purposes;
  • business development;
  • customer engagement;
  • vendor engagement;
  • investment inquiry purposes;
  • introductory discussions; and
  • lead generation purposes.

Such content shall not be interpreted as:

  • legal advice;
  • financial advice;
  • investment advice;
  • professional advice;
  • a binding offer;
  • a binding acceptance;
  • an appointment of an agent or representative;
  • a contractual commitment;
  • an express or implied warranty; or
  • a promise to enter into any transaction, partnership, investment, or business relationship.

5. NO CONTRACT FORMATION THROUGH THE WEBSITE

No contract, legal obligation, commercial relationship, investment relationship, partnership, referral arrangement, vendor relationship, service agreement, customer agreement, or other binding commitment shall arise solely as a result of:

  • accessing the Website;
  • registering an account;
  • using a portal;
  • requesting or receiving a quotation;
  • exchanging emails;
  • communicating through WhatsApp;
  • interacting with artificial intelligence systems;
  • making preliminary payments unless expressly agreed otherwise in writing;
  • submitting inquiries, applications, or documents.

Inovex shall become legally bound only through a written agreement validly executed by authorized representatives of the relevant parties or where otherwise required by mandatory applicable law.

6. PRICING, TIMELINES, METRICS, AND INDICATIVE INFORMATION

Any prices, fees, percentages, commissions, forecasts, schedules, readiness indicators, performance metrics, expected timelines, operational capacities, shipping costs, projections, returns, or other numerical information displayed through the Website or any other channel are provided on an indicative, illustrative, or preliminary basis only unless expressly incorporated into a duly executed written agreement.

Inovex reserves the right to revise, modify, withdraw, correct, or replace any such information at any time before execution of a binding agreement.

7. INVESTOR INQUIRIES AND BUSINESS OPPORTUNITIES

Any information relating to:

  • investment opportunities;
  • current or future projects;
  • business expansion;
  • strategic partnerships;
  • funding initiatives;
  • participation opportunities;
  • financial indicators; or
  • operational indicators,

is provided solely for informational and exploratory purposes.

Nothing on the Website shall constitute:

  • an offer of securities;
  • a prospectus;
  • investment solicitation;
  • investment advice;
  • an invitation to invest;
  • an offer to participate in any regulated investment activity; or
  • a promise of future returns, profits, revenue, ownership interests, or financial performance.

8. REFERRAL AND AFFILIATE RELATIONSHIPS

No person or entity shall acquire the status of:

  • affiliate;
  • referral partner;
  • introducer;
  • broker;
  • representative;
  • agent;
  • commercial intermediary; or
  • partner,

solely by accessing the Website, reviewing referral materials, sharing links, introducing prospective customers, or submitting referral information.

No commission, fee, compensation, authority, or entitlement shall arise unless established in a separate executed written agreement with Inovex.

9. ARTIFICIAL INTELLIGENCE AND AUTOMATED SYSTEMS

Inovex may utilize:

  • artificial intelligence systems;
  • chatbots;
  • automated communications;
  • automated qualification systems;
  • recommendation technologies;
  • machine-assisted communications; and
  • automated content-generation systems.

Users acknowledge that outputs generated by such systems:

  • are informational only;
  • do not constitute professional advice;
  • do not constitute binding offers or acceptances;
  • do not create contractual obligations;
  • do not modify any agreement;
  • may contain inaccuracies, omissions, or outdated information.

Users remain solely responsible for independently verifying all information received through such systems.

10. USER RESPONSIBILITIES

Users agree to:

  • provide accurate information;
  • refrain from impersonating others;
  • comply with applicable laws and regulations;
  • refrain from unauthorized access attempts;
  • refrain from introducing malicious software;
  • refrain from unlawful use of the Website; and
  • maintain the confidentiality of account credentials.

Users are solely responsible for activities conducted through their accounts and credentials.

11. CUSTOMER PORTALS AND ACCOUNTS

Inovex may provide customer, vendor, partner, or other user accounts and portal access.

Access to a portal shall not constitute:

  • evidence of contractual rights;
  • confirmation of service availability;
  • amendment of existing agreements; or
  • creation of additional obligations on Inovex.

Inovex may suspend, restrict, modify, disable, or terminate access at its legitimate business discretion.

12. ELECTRONIC PAYMENTS

The Website may permit electronic payments through independent payment service providers.

Payments remain subject to the terms governing the underlying products, services, or agreements.

Payment of any amount shall not, by itself, create contractual rights beyond those established in applicable agreements.

13. THIRD-PARTY SERVICES

The Website may depend upon services provided by third parties, including:

  • hosting providers;
  • payment processors;
  • analytics providers;
  • cloud service providers;
  • social media platforms;
  • messaging platforms;
  • artificial intelligence providers; and
  • other technology providers.

Inovex does not guarantee the availability, performance, reliability, accuracy, security, or continuity of any third-party service.

14. INTELLECTUAL PROPERTY

All intellectual property rights relating to the Website, its content, designs, trademarks, logos, databases, software, documentation, and marketing materials are owned by Inovex or its licensors.

Except for limited personal and lawful use of the Website, no license, ownership right, or other intellectual property interest is granted by implication, estoppel, or otherwise.

15. NO RELIANCE

Users acknowledge that they are solely responsible for:

  • verifying information;
  • conducting due diligence;
  • obtaining appropriate professional advice;
  • evaluating business opportunities; and
  • making commercial, operational, financial, or investment decisions.

Users agree not to base any claim, action, demand, or legal proceeding upon marketing materials, informational content, preliminary communications, artificial intelligence outputs, or any other non-contractual content issued by Inovex.

16. RELEASE

To the fullest extent permitted by applicable law, users release and discharge Inovex from claims arising out of reliance upon marketing materials, indicative information, forecasts, projections, preliminary communications, or other non-contractual content.

17. INDEMNITY

Users agree to indemnify, defend, and hold harmless Inovex, its affiliates, directors, officers, employees, representatives, contractors, and service providers against any losses, damages, liabilities, claims, judgments, costs, or expenses arising from:

  • breach of these Terms;
  • misuse of the Website;
  • submission of false or misleading information;
  • violation of applicable law;
  • infringement of third-party rights; or
  • claims caused by the user's conduct.

18. LIMITATION OF LIABILITY

Inovex shall not be liable for any indirect, consequential, incidental, special, punitive, reputational, business, opportunity, or profit-related losses arising from the use of the Website, its channels, artificial intelligence systems, or third-party services.

19. MODIFICATIONS AND DISCONTINUATION

Inovex may at any time:

  • modify Website content;
  • revise offerings;
  • update processes;
  • suspend functionality;
  • discontinue programs;
  • remove information; or
  • alter operational procedures.

No person acquires vested rights solely because information, functionality, programs, or services were previously available.

20. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

The parties shall attempt in good faith to resolve disputes amicably before submitting them to the competent courts of the Kingdom of Saudi Arabia.

21. LANGUAGE

These Terms are prepared in both Arabic and English.

The Arabic version is the original and governing version.

In the event of any conflict, inconsistency, ambiguity, discrepancy, interpretation issue, or difference between the Arabic and English versions, the Arabic version shall prevail and control.

22. SEVERABILITY

If any provision of these Terms is determined to be invalid, unenforceable, or unlawful, such determination shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.

23. SURVIVAL

The provisions relating to:

  • Intellectual Property;
  • No Reliance;
  • Release;
  • Indemnity;
  • Limitation of Liability;
  • Governing Law;
  • Language; and
  • any provision intended by its nature to survive,

shall survive the termination of Website access, account closure, or cessation of use.

Part of these terms

Website Disclaimer

Effective date: 23 August 2026

IMPORTANT NOTICE

1. COMPANY INFORMATION

This website is operated by:

Inovent Express (Inovex) Commercial Registration (CR): 7011338626 VAT Registration Number: 300966002300003

Address: EDSA8912, 8912 Abu Bakr Al Siddiq 3577 Al Manar District Dammam 32273 Eastern Province Kingdom of Saudi Arabia

References to "Inovex", "Company", "we", "our" or "us" mean Inovent Express and, where applicable, its affiliates, brands, projects, divisions, websites, representatives, contractors, service providers, and authorized operators.

2. SCOPE OF THIS DISCLAIMER

This Disclaimer applies to:

  • this website;
  • all associated domains and subdomains;
  • mobile websites;
  • applications;
  • customer portals;
  • social media channels;
  • WhatsApp channels;
  • email communications;
  • AI-powered systems;
  • chatbots;
  • automated messaging systems;
  • QR codes;
  • presentations;
  • brochures;
  • demonstrations;
  • downloadable materials; and
  • any other current or future communication channel operated by or on behalf of Inovex.

This Disclaimer applies regardless of the technology used to access or deliver the content.

3. INFORMATIONAL PURPOSES ONLY

All information made available through any Inovex channel is provided solely for informational, educational, marketing, promotional, awareness and lead-generation purposes.

Except where expressly stated in a fully executed written agreement, nothing on this website constitutes:

  • legal advice;
  • investment advice;
  • tax advice;
  • accounting advice;
  • engineering advice;
  • regulatory advice;
  • professional advice;
  • a recommendation;
  • a guarantee;
  • a warranty;
  • a binding commitment;
  • a reservation;
  • a promise of future performance;
  • a securities offering;
  • a solicitation to invest;
  • an offer capable of acceptance; or
  • an agreement creating legal obligations.

Users must obtain independent professional advice appropriate to their circumstances before making legal, financial, commercial, technical, operational, investment, business or personal decisions.

4. NO OFFER, ACCEPTANCE OR CONTRACT

The publication or communication of any content through an Inovex channel does not constitute an offer, acceptance, promise, undertaking, guarantee, reservation, appointment, commitment, partnership proposal, agency appointment, fiduciary undertaking, or legally binding commercial arrangement.

No contractual relationship is created solely by:

  • visiting this website;
  • browsing content;
  • communicating with Inovex;
  • submitting an inquiry;
  • downloading materials;
  • registering interest;
  • requesting information;
  • requesting a quotation;
  • receiving a quotation;
  • receiving marketing materials;
  • participating in a demonstration;
  • scanning a QR code;
  • subscribing to updates;
  • communicating through social media;
  • communicating through WhatsApp;
  • exchanging emails; or
  • interacting with AI-powered tools.

Inovex shall be bound only by a separate written agreement properly executed by authorized representatives of the relevant parties.

5. NO RELIANCE

Users acknowledge and agree that they are solely responsible for verifying information obtained from any Inovex channel.

Any reliance on information made available by Inovex is undertaken solely at the user's own risk.

Users agree not to treat website content, presentations, brochures, marketing materials, investor materials, demonstrations, graphics, videos, AI-generated content, automated communications, statements of representatives, estimates or projections as contractual promises.

To the fullest extent permitted by law, users waive any claim based solely upon reliance on non-contractual content.

6. INDICATIVE AND NON-BINDING INFORMATION

Any information regarding:

  • prices;
  • fees;
  • commissions;
  • referral arrangements;
  • timelines;
  • availability;
  • technical specifications;
  • project descriptions;
  • service descriptions;
  • market opportunities;
  • forecasts;
  • projections;
  • yields;
  • performance metrics;
  • expected savings;
  • anticipated benefits;
  • estimated returns;
  • occupancy rates;
  • capacity figures;
  • targets; or
  • other commercial indicators

is illustrative and indicative only.

Such information is subject to change without notice and shall not create any entitlement, guarantee, warranty, commitment or contractual right.

Actual results may differ materially from any examples, illustrations, forecasts or expectations displayed.

7. FUTURE PLANS AND FORWARD-LOOKING STATEMENTS

This website may contain information regarding proposed developments, planned services, anticipated expansions, future technologies, business strategies, product concepts and potential opportunities.

Such statements are inherently uncertain and subject to change.

Nothing on this website shall be interpreted as a promise that any project, feature, service, product, technology, rollout, partnership, business line, market entry or future initiative will occur.

8. AI-GENERATED CONTENT AND AUTOMATED COMMUNICATIONS

Inovex may use artificial intelligence technologies, language models, automated systems, algorithmic tools and machine-generated content.

Content, responses, messages, summaries, translations, recommendations and communications generated wholly or partially by AI systems are provided for informational purposes only.

AI-generated content:

  • may be incomplete;
  • may be inaccurate;
  • may contain errors;
  • may reflect outdated information;
  • may require human verification.

No AI-generated response shall constitute professional advice, legal advice, investment advice, a guarantee, a warranty, a commitment, an offer, an acceptance or a binding representation by Inovex.

Users remain solely responsible for verifying all information.

9. THIRD-PARTY PLATFORMS AND SERVICES

This website may integrate with or reference third-party services, including:

  • hosting providers;
  • cloud providers;
  • communications platforms;
  • analytics providers;
  • software vendors;
  • mapping services;
  • social media platforms;
  • AI service providers;
  • payment providers;
  • messaging services; and
  • other technologies.

Inovex does not control and is not responsible for the performance, security, reliability, legality, availability or continued operation of third-party services.

Inovex makes no representation regarding third-party systems and assumes no responsibility for their acts, omissions or failures.

10. WEBSITE AVAILABILITY

Inovex does not guarantee that this website:

  • will remain available;
  • will be uninterrupted;
  • will be error-free;
  • will be secure;
  • will be compatible with a user's systems;
  • will always contain current information; or
  • will operate without delays.

Access may be suspended, restricted, modified or discontinued at any time without notice.

11. RESERVED RIGHTS

Inovex reserves the unrestricted right to:

  • modify content;
  • update information;
  • withdraw content;
  • suspend services;
  • discontinue features;
  • replace technologies;
  • modify business processes;
  • refuse inquiries;
  • reject submissions;
  • revise pricing;
  • alter requirements; and
  • change any aspect of its public channels,

at any time and without liability.

12. INTELLECTUAL PROPERTY

All website content, text, graphics, logos, names, designs, concepts, software, documentation, databases, know-how, branding, trademarks and other materials are protected by applicable intellectual property laws.

All rights are reserved.

Nothing on this website grants any license, ownership right, partnership right, franchise right, distribution right, agency right or commercial exploitation right except where expressly provided in a signed written agreement.

13. LIMITATION OF LIABILITY

To the fullest extent legally effective, Inovex shall not be liable for any direct, indirect, special, incidental, consequential, exemplary, punitive, commercial, financial or economic losses arising from or related to:

  • access to this website;
  • use of this website;
  • inability to use this website;
  • reliance on website content;
  • reliance on AI-generated content;
  • third-party services;
  • technical failures;
  • outages;
  • interruptions;
  • delays;
  • viruses or malicious code;
  • errors;
  • omissions;
  • inaccuracies; or
  • unauthorized access.

This limitation applies regardless of the legal theory upon which a claim is based.

14. USER RESPONSIBILITY

Users are solely responsible for:

  • evaluating information;
  • conducting due diligence;
  • obtaining professional advice;
  • complying with applicable laws;
  • safeguarding their own systems;
  • verifying the suitability of any opportunity, service or transaction.

Nothing on this website replaces independent investigation.

15. GOVERNING LAW

This Disclaimer shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

16. CONSTRUCTION AND SEVERABILITY

Each disclaimer, protection, limitation of liability, waiver, allocation of risk and reservation of rights contained in this Disclaimer shall apply to the fullest extent legally effective.

If any provision is held invalid, unenforceable or ineffective, the remaining provisions shall remain in full force and effect.

Nothing in this Disclaimer is intended to exclude liability or obligations that cannot lawfully be excluded under applicable law.

17. CONTACT

Legal notices and inquiries regarding this Disclaimer may be directed to:

Inovent Express (Inovex)

Email: legal@inovex.sa

Address: EDSA8912, 8912 Abu Bakr Al Siddiq 3577 Al Manar District Dammam 32273 Eastern Province Kingdom of Saudi Arabia

END OF WEBSITE DISCLAIMER

Part of these terms

AI Interaction Notice

Effective date: 23 August 2026

1. INTRODUCTION

Inovent Express (Inovex) ("Inovex", "we", "our", or "us") currently uses,

or may in the future use, technologies and systems that rely wholly or partially on artificial intelligence, automation, machine learning, algorithmic processing, or similar technologies through its website, portals, applications, communication channels, and other present or future platforms.

This Notice explains the legal and operational nature of such interactions, communications, and services.

2. SCOPE OF THIS NOTICE

This Notice applies to:

  • Chatbots.
  • Virtual assistants.
  • Automated responses.
  • Recommendation systems.
  • Automated lead qualification systems.
  • Content generation tools.
  • Automated communications.
  • Automated email communications.
  • Automated WhatsApp communications.
  • Current and future intelligent systems.
  • Any interaction conducted wholly or partially by artificial intelligence.

3. INFORMATIONAL NATURE OF OUTPUTS

All information, responses, recommendations, classifications,

summaries, results, outputs, and communications generated or delivered through Inovex artificial intelligence systems or automated systems are provided solely for informational, operational, and service-related purposes.

Such outputs shall not be construed as:

  • Legal advice.
  • Financial advice.
  • Investment advice.
  • Tax advice.
  • Engineering advice.
  • Professional advice.
  • A binding offer.
  • A binding acceptance.
  • A warranty.
  • A guarantee.
  • A contractual commitment.

4. NO CONTRACT FORMATION THROUGH AI SYSTEMS

No interaction with an Inovex AI system or automated system shall:

  • Create a contract.
  • Modify an existing contract.
  • Terminate an existing contract.
  • Create a partnership.
  • Appoint an agent.
  • Appoint a broker.
  • Grant representative authority.
  • Create financial rights.
  • Create commission rights.

Inovex shall be legally bound only through a validly executed written agreement or as otherwise required by mandatory applicable law.

5. POSSIBILITY OF ERRORS AND LIMITATIONS

Users acknowledge that artificial intelligence systems may:

  • Produce incomplete information.
  • Contain errors.
  • Rely upon outdated information.
  • Generate probabilistic outputs.
  • Misinterpret inquiries.
  • Be influenced by data limitations.

Inovex does not warrant that AI-generated outputs are complete, accurate, error-free, suitable, or fit for any particular purpose.

6. USER VERIFICATION RESPONSIBILITIES

Users remain solely responsible for:

  • Verifying information.
  • Assessing the suitability of results.
  • Obtaining appropriate professional advice.
  • Making legal, commercial, operational, investment, or business decisions.

AI-generated outputs should not be relied upon as a substitute for professional review or specialized advice.

7. USER INPUTS

Users may submit information, files, inquiries, content, or other

materials through AI-powered systems.

Users are solely responsible for the legality, accuracy, validity, and appropriateness of the content they submit.

Users agree not to submit:

  • Unlawful data.
  • Content that infringes third-party rights.
  • Malicious content.
  • Material that violates applicable laws or regulations.

8. USE OF INPUT DATA

Information submitted through AI systems or automated tools may be

processed for service delivery, operational support, analytics, performance improvement, security, compliance, product enhancement, business administration, and related lawful purposes, subject to the Privacy Notice and applicable law.

9. INTELLECTUAL PROPERTY

All intellectual property rights relating to artificial intelligence

systems, interfaces, algorithms, protected outputs, software, documentation, and supporting technologies used by Inovex or its licensors remain the property of their respective owners.

Use of such systems does not grant any ownership interest, license, or other intellectual property right except as expressly permitted by law.

10. THIRD-PARTY TECHNOLOGIES

Certain AI functions may depend on third-party platforms, technologies,

models, providers, or services.

Inovex makes no representation or warranty regarding the availability, continuity, security, performance, accuracy, or results of such third-party services.

11. CONTINUOUS DEVELOPMENT

Inovex may at any time:

  • Modify systems.
  • Replace models.
  • Change service providers.
  • Add new features.
  • Suspend features.
  • Improve capabilities.
  • Discontinue technologies.

No person acquires any vested right arising from the continued use of any specific technology, model, or service.

12. NO RELIANCE

Users agree not to rely upon AI-generated outputs, recommendations,

communications, classifications, summaries, or content as the basis for any claim, action, proceeding, or demand against Inovex.

13. RELEASE AND INDEMNITY

To the fullest extent permitted by applicable law, users release Inovex

from claims arising out of the use of artificial intelligence systems or reliance upon AI-generated outputs.

Users further agree to indemnify Inovex against losses, claims, liabilities, damages, costs, and expenses arising from misuse of AI systems, violations of law, or infringement of third-party rights.

14. RELATIONSHIP TO OTHER DOCUMENTS

This Notice should be read together with:

  • Terms of Use.
  • Privacy Notice.
  • Cookies Policy.
  • Other legal notices issued by Inovex.

Where multiple documents address the same subject matter, the document most specifically addressing that subject matter shall prevail.

15. LANGUAGE

This Notice is prepared in both Arabic and English.

The Arabic version is the original and governing version.

In the event of any conflict, inconsistency, ambiguity, discrepancy, or difference between the Arabic and English versions, the Arabic version shall prevail and control.

16. SEVERABILITY

If any provision of this Notice is held to be invalid, unenforceable,

or unlawful, the remaining provisions shall remain valid and enforceable.

17. FINAL PROVISIONS

This Notice shall be governed by and interpreted in accordance with the

laws of the Kingdom of Saudi Arabia.

Nothing in this Notice is intended to exclude, restrict, waive, or limit any right, obligation, or liability that cannot lawfully be excluded, restricted, waived, or limited under applicable law.