Legal

COOKIES POLICY

Effective date: 23 August 2026

1. INTRODUCTION

This Cookies Policy explains how Inovent Express (Inovex)

("Inovex", "we", "our", or "us") uses cookies and similar technologies when you visit inovex.sa and any associated websites, portals, applications, services, platforms, digital channels, or future technologies operated or made available by Inovex.

This Policy should be read together with the Privacy Notice, Terms of Use, and any other legal notices published by Inovex.

2. WHAT ARE COOKIES?

Cookies are small files, identifiers, or technical data elements that

may be stored on, accessed from, or read through a browser, device, application, or other technology when a user visits a website or uses a digital service.

For purposes of this Policy, the term "Cookies" also includes any similar, successor, replacement, or equivalent technologies that perform comparable technical, operational, analytical, performance, security, or functional purposes, whether currently known or developed in the future.

3. SCOPE OF APPLICATION

This Policy applies to:

  • The primary Website.
  • Subdomains and related websites.
  • Customer portals.
  • Vendor portals.
  • User accounts.
  • Mobile applications (if any).
  • Artificial intelligence services.
  • Chatbots.
  • Electronic communication tools.
  • Any other digital channel operated by Inovex.

4. TYPES OF COOKIES WE MAY USE

Inovex may use the following categories of Cookies or similar

technologies:

A. Essential Operational Cookies

Used for purposes including:

  • Operating the Website.
  • Session management.
  • Authentication and login functions.
  • Security protection.
  • Misuse prevention.
  • Maintaining system stability.

B. Preference Cookies

Used to remember:

  • User settings.
  • Language preferences.
  • Display preferences.
  • Operational preferences.

C. Analytics and Performance Cookies

Used to understand:

  • How the Website is used.
  • Which pages are most visited.
  • Technical performance.
  • Usage trends.
  • Technical issues requiring improvement.

D. Measurement and Improvement Cookies

Used to assist with:

  • Improving content.
  • Improving services.
  • Enhancing user experience.
  • Evaluating the effectiveness of campaigns,

initiatives, or digital activities.

E. Security and Fraud Prevention Cookies

Used to assist with:

  • Detecting abnormal activity.
  • Protecting user accounts.
  • Protecting systems and networks.
  • Managing security risks.

5. INFORMATION THAT MAY BE COLLECTED AUTOMATICALLY

Cookies and similar technologies may assist in collecting,

generating, processing, or storing technical information including:

  • IP address.
  • Device information.
  • Browser information.
  • Operating system information.
  • Language preferences.
  • Session-related information.
  • Pages visited.
  • Usage times.
  • Technical information necessary for operation,

performance, and security.

The use of Cookies does not necessarily mean that all of the above information will be collected in every circumstance or for every user.

6. THIRD-PARTY TOOLS AND SERVICES

Inovex may use or integrate with third-party service providers

for operational, technological, analytical, communication, security, artificial intelligence, or administration purposes.

Such services may include:

  • Analytics services.
  • Performance measurement tools.
  • Content management systems.
  • Hosting providers.
  • Artificial intelligence service providers.
  • Cybersecurity services.
  • Customer communication services.

Such services may be subject to the separate terms, conditions, and privacy practices of the applicable third-party providers.

7. ARTIFICIAL INTELLIGENCE AND FUTURE TECHNOLOGIES

Inovex may currently use, or may in the future adopt,

artificial intelligence, machine learning, advanced analytics, automation technologies, or similar tools to improve services, understand usage patterns, strengthen system security, support operational decision-making, or enhance user experience.

This Policy applies to technical information processed through such technologies to the extent applicable under the Privacy Notice and applicable laws and regulations.

8. MANAGING COOKIES

In many cases, users may manage, restrict, disable, block, or

delete Cookies through browser settings, device settings, or other available controls.

However, disabling certain Cookies or technologies may:

  • Reduce functionality.
  • Affect performance.
  • Limit certain features.
  • Impact user experience.
  • Require information or preferences to be re-entered.

9. NO CONTRACTUAL EFFECT

Cookies and similar technologies do not create:

  • Independent contractual relationships.
  • Service guarantees.
  • Performance commitments.
  • Additional contractual obligations on Inovex.

All commercial relationships, services, and obligations remain subject to applicable agreements, legal notices, and governing terms between the relevant parties.

10. SECURITY

Inovex implements reasonable technical, organizational,

administrative, and security measures intended to assist in protecting information handled through the Website and related systems.

However, no network, communication method, platform, service, or technical system can be guaranteed to be completely secure, uninterrupted, or error-free.

11. UPDATES AND MODIFICATIONS

Inovex may revise, amend, replace, update, or modify this Policy

at any time.

The version published on the Website shall constitute the effective version unless expressly stated otherwise.

12. LANGUAGE

This Policy is prepared in both Arabic and English.

The Arabic version is the original and governing version.

In the event of any conflict, inconsistency, ambiguity, interpretation issue, discrepancy, or difference between the Arabic and English versions, the Arabic version shall prevail and control.

13. SEVERABILITY

If any provision of this Policy is found to be invalid,

unenforceable, or unlawful, such determination shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect to the fullest extent permitted by applicable law.

14. CONTACT INFORMATION

Questions relating to Cookies or this Policy may be submitted

through the communication channels designated by Inovex from time to time.

15. FINAL PROVISIONS

This Policy shall be interpreted in a manner intended to support

compliance with the applicable laws and regulations of the Kingdom of Saudi Arabia.

Nothing in this Policy is intended to create any right, obligation, representation, warranty, or commitment beyond those required by applicable law or established under binding agreements between the relevant parties.

Where information associated with Cookies constitutes personal data under applicable law, such processing shall also be subject to the Inovex Privacy Notice.